Terms and Conditions — BUHO mobile application
Last updated: August 24, 2026
1. Who we are
The BUHO mobile application for Android ("BUHO", the "App", the "Service") is operated by Elena Zakhriapina, an individual entrepreneur (monotributista) registered in Argentina, tax ID (CUIT) 27-96472210-8, City of Buenos Aires, Argentina.
Throughout this document, "we", "us" and "our" refer to Elena Zakhriapina. "You" refers to the person using the App.
Contact details are in section 12 below.
2. What the Service is
BUHO is entertainment and self-reflection software. You answer a questionnaire, and the App generates a written description of a personality archetype based on your answers. The App also offers optional features that compare the archetypes of two users, and a feature that generates a written reflection in response to a question you write.
The descriptions are generated by artificial intelligence from the answers you provide. They are produced for entertainment and personal reflection.
The Service is NOT:
- a psychological, medical, or diagnostic tool;
- professional, legal, financial, or medical advice;
- a prediction of the future or of any outcome in your life;
- a basis for any decision about employment, health, relationships, or finances.
You should not rely on the Service for any such purpose. If you need professional support, please consult a qualified professional.
3. Eligibility
The App is not intended for children under the age of 14. You must be at least 14 years old to use the App. By using the App you confirm that you meet this requirement and that the information you provide is accurate.
4. Your account
Some features require an account. You are responsible for keeping your login credentials secure and for activity that occurs under your account. You may delete your account at any time from within the App. Deleting your account removes your results and stored answers.
Deleting the App from your device does not delete your account. Use the in-app deletion flow, or the page at https://reino-bestias.com/delete-account
5. Products and prices
The App offers one-time in-app purchases of digital content that is delivered immediately inside the App. There are no subscriptions and no recurring charges.
Prices are displayed inside the App and on the Google Play store listing before you confirm a purchase. Prices are set in your local currency by Google Play and may vary by country. Applicable taxes are handled by Google Play according to your location.
We may change prices at any time. A change never affects a purchase you have already completed.
6. Payment and Google Play
All purchases in the App are processed through Google Play Billing. Google is the seller of record for those transactions: Google handles the payment, applies the relevant taxes, and appears on your bank or card statement.
We do not receive or store your payment card details. We receive only the limited transaction data needed to verify your purchase and unlock the content you bought.
Your purchase is also subject to the Google Play Terms of Service and to Google's payment terms, in addition to these terms.
7. Delivery
Digital content is delivered inside the App immediately after Google Play confirms the payment, usually within a few seconds. Credits purchased in packs are added to your account and remain available until you use them.
Purchases are tied to your BUHO account, not to your device. If your purchase does not appear within a reasonable time, restart the App while connected to the internet, and contact us at the address in section 12 if it still does not appear. We will resolve it.
8. Right of withdrawal (EU/EEA and UK customers)
Consumers in the EU, EEA and the UK normally have 14 days to withdraw from a distance contract. For digital content delivered immediately, this right does not apply once delivery has begun, provided you have given your prior express consent and acknowledged that you lose the right of withdrawal.
By confirming a purchase in the App you expressly request immediate delivery of the digital content and acknowledge that you thereby lose your right of withdrawal once delivery has started.
This does not limit the refunds described in section 9, or any refund granted by Google Play.
9. Refunds
Because purchases are made through Google Play, refunds are handled in the first instance by Google.
How to request a refund. You can request a refund directly through Google Play, from the Google Play website or the Play Store app on your device, within the period allowed by Google's refund policy. After that period, Google forwards the request to us and we decide it. Google's current rules are described at Google Play Help.
Technical problems. If you paid but did not receive what you bought — the description was not delivered, credits were not added, or the content failed to generate — contact us at the address in section 12. We will either fix the problem or approve a full refund. There is no time limit for this: if you were charged and we did not deliver, you get your money back.
Duplicate or accidental purchases. If you were charged twice for the same item, or bought something by mistake and have not used it, contact us within 14 days of purchase and we will approve a refund.
Change of mind after delivery. Because our products are digital content generated specifically from your answers and delivered instantly, we cannot generally approve refunds once the content has been generated and shown to you, or once purchased credits have been used. If you are unhappy with your purchase, write to us anyway and explain the situation — we review these requests individually and in good faith.
Unused credits. If you bought a pack of credits and have not used any of them, you may request a refund within 14 days of purchase.
How refunds are paid. Approved refunds are issued by Google Play to the original payment method and typically appear within a few business days, depending on your bank. We do not process refunds ourselves.
Statutory rights. Nothing in this section limits any rights you have under the consumer protection laws of your own country.
10. Acceptable use
You agree not to:
- use the App in any unlawful way;
- attempt to gain unauthorised access to the App, our servers, or other users' data;
- interfere with, disrupt, or place unreasonable load on the Service;
- modify, decompile, reverse-engineer, or create derivative works from the App, except where such a restriction is prohibited by law;
- circumvent, disable, or tamper with Google Play Billing, the entitlement checks, or any other purchase-verification mechanism;
- create multiple accounts to obtain free content repeatedly;
- resell, redistribute, or publish the generated content as if it were a product of your own;
- use automated means to access the Service beyond normal personal use.
We may suspend or terminate access to accounts that breach these terms, and revoke content obtained in breach of them.
11. Intellectual property and your content
The App, including its questionnaire, artwork, design, and software, belongs to us. The descriptions generated for you are yours to keep, read, save, and share personally. You may not sell them or present them as a commercial product of your own.
Your answers belong to you. How we handle them is described in our Privacy Policy.
12. Contact
Elena Zakhriapina
Individual entrepreneur (monotributista), CUIT 27-96472210-8
City of Buenos Aires, Argentina
Email: support@reino-bestias.com
We aim to reply to all enquiries within 3 business days.
13. Disclaimers and liability
The App is provided "as is". We do not guarantee that it will be uninterrupted or error-free, or that the generated descriptions will be accurate, complete, or suitable for any particular purpose.
To the extent permitted by law, our total liability to you for any claim relating to the App is limited to the amount you paid us in the twelve months before the claim arose. Nothing here excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.
Google is not a party to these terms and is not responsible for the App or its content.
14. Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last changed. Changes apply from the moment they are published and do not affect purchases already completed.
15. Governing law
These terms are governed by the laws of the Argentine Republic. If you are a consumer, you keep the benefit of any mandatory consumer protection rules of your country of residence.